At LAAYL, Satisfaction means everything to us. Every piece is created with intention, care, and uncompromising quality.

Policy

Exchanges or Refunds within 3 days of your order’s delivery date.

Returned items should remain unused, unworn, and in their original condition, with tags and packaging intact.

Process

1- Reach out to our support team within 3 days of delivery and share your order number along with your request. Our team will gladly guide you through the next steps.

2- Carefully repack your piece in its original packaging, ensuring it is unused and in perfect condition.

3- Once approved, you’ll receive return instructions. Send the item back securely using the provided guidance.

4- After we receive your return, our team will conduct a quality check.

Your exchange or refund will be processed and you’ll be notified every step of the way.

Note: Customers are responsible for Returns Shipping Cost unless Item is incorrect or damaged from our side.

Our Promise

We don’t see returns as transactions — we see them as part of your experience with us.

If something isn’t right, we’ll make it right.

Because at LAAYL, you’re not just purchasing a product — you’re part of our story.